Over the next few weeks, the Evansville Water and Sewer Utility will start rolling out reformatted bills. The biggest differences customers will notice is that the postcards will be printed in mostly black and blue ink. Also, beginning in February, some customers will notice their bill arriving on a new date. Utility officials say, despite that change, the time frame in which meters are read will not change.
The new schedule could, however, cause some problems at first. According to the utility, January and February bills will be sent within a few days of each other, which could cause a financial strain for some customers. For that reason, the utility says it will work with customers on making payment arrangements, and will postpone disconnect notices until April, as needed.
Customers with questions are encouraged to contact the water utility at 812-436-7846.